The 350 ms hosted edition.
Anuvo Cloud answers your inbound calls in 350 ms — measured — with zero infrastructure on your side and per-minute billing.
Built for speed-driven commercial buyers: clinics, legal intake, high-volume inbound teams who want a voice agent answering calls this week, not next quarter. Multilingual, barge-in aware, bookable appointments, and every call audited.
Speed you can measure, language your callers speak
350 ms, end-to-end
From call connect to first useful response. Barge-in aware — interrupt mid-sentence and the agent recovers instantly, no dead air.
Multilingual, per line
English, Hindi and Indian regional languages, configured per line. Intake, FAQs and booking run in the caller's language.
Books and routes
Appointments booked into your calendar or CRM, escalations to humans on request, and every call transcribed into your audit log.
Zero infrastructure
We run it. Point your number at Anuvo Cloud and the agent is live. No servers, no model ops, no monitoring rota.
Per-minute billing
Transparent per-minute pricing plus one-time setup. No minimums that punish slow months, no surprise line items.
Data you can audit
Call recordings with consent, transcripts and metadata in your dashboard, exportable. Retention and access policies you control.
When to choose Cloud — and when not to
| Choose Anuvo Cloud when… | Choose Anuvo Resident instead when… |
|---|---|
| You want the agent live this week and don't want to run infrastructure. | Your compliance policy says patient or client audio may not leave your network — ever. |
| Your call volume is variable and per-minute billing matches your cost model. | You want a fixed cost with no per-minute fee, and predictable spend. |
| Your team has no dedicated voice/ML ops and you'd rather not hire any. | You need no third-party model dependency and no vendor repricing risk. |
| Your data is not regulated, or your regulator accepts a hosted model. | You want the audio to never leave the building, full stop. |
Cloud runs on the same five beats
Every call follows the same measured flow — that is what makes the 350 ms figure reproducible rather than a demo trick.
Connect
Call lands on your number via PSTN or SIP. Anuvo Cloud answers on the first ring — no IVR menu, no "press 1".
Listen for intent
Barge-in aware: the caller can interrupt at any point and the agent recovers mid-sentence, not after a long silence.
Answer and act
Appointments booked, FAQs answered, escalations routed. Every action is a webhook or API call you can see in the audit log.
Hand off
Human on request, call-back scheduled, or a follow-up SMS with the booking confirmation in the caller's language.